MACARON PARADE

Support

Need help with Macaron Parade? Email contact@brdystudios.com.

Include your device model, operating system version, app version, affected level and what happened. Screenshots are helpful; avoid including private payment information.

Purchases and missing items

Check your internet connection and reopen the app to let unfinished purchases complete. In the shop, use Restore purchases to check your Welcome Box ownership and unfinished purchases. Cancelled or pending purchases do not grant items.

Finished consumable coin packs and spent items are not restored after reinstalling or changing devices. Game progress and balances are stored locally. The Welcome Box is a one-time purchase; restoring ownership does not repeatedly grant its contents. Contact support before deleting the app if you are troubleshooting missing items.

Refunds

Apple handles App Store billing and refund requests; visit reportaproblem.apple.com. Google handles Google Play billing and refunds; see Google Play refund help for eligible requests.

Rewarded ads

Rewards are granted when the ad provider confirms completion. Closing an ad early may grant no reward. Ads may be unavailable because of network, region, consent choices or advertiser availability. You can continue playing without watching ads.

Progress and device changes

There is no game account or cloud sync. Keep the app installed to preserve local progress. Reinstalling, clearing storage or changing devices can lose progress, coins and boosters. We cannot promise recovery of local data.

Privacy

Use Settings or Pause → Ad privacy choices for available advertising controls. Email contact@brdystudios.com for privacy requests. The full Privacy Policy is available from Settings.